Effective Date: 01 January 2024 Business: Digital Katta — CIBIL Repair & Credit Solutions Email: isdigitalkatta@gmail.com
1. INFORMATION WE COLLECT
To deliver our CIBIL repair and credit rebuilding services, we collect the following from our clients:
Full name, phone number, and email address
CIBIL score, credit report, and financial history details
PAN card and identity verification documents where required
WhatsApp and communication history related to your service
2. HOW WE USE YOUR INFORMATION
Your personal and financial information is used exclusively to:
- Analyze your credit report and identify areas for repair
- File accurate disputes with credit bureaus on your behalf
- Create your personalized credit rebuilding roadmap
- Send service updates, milestone progress, and important notifications
- Provide ongoing credit health advisory and support
We do not use your data for any purpose outside of delivering your service.
3. DATA SHARING POLICY
Digital Katta does not sell, rent, or trade your personal or financial information to any third party. Your data may be shared only in the following limited circumstances:
- With credit bureaus (CIBIL, Experian, CRIF) strictly for dispute filing purposes
- With authorized team members involved in your service delivery
- When legally required by Indian regulatory authorities
4. DATA SECURITY
We take the security of your financial information seriously. All client data is:
Stored in secured, access-controlled systems
Shared only through encrypted communication channels
Never stored on public or unsecured platforms
5. YOUR RIGHTS AS A CLIENT
You have the right to:
- Request a copy of your data held by Digital Katta at any time
- Request correction of any inaccurate personal information
- Request deletion of your data after service completion
- Withdraw consent for communication at any time
To exercise any of these rights, contact us at isdigitalkatta@gmail.com
6. COOKIES & WEBSITE DATA
Our website may use basic cookies to improve user experience. No personally identifiable information is collected through website cookies without your consent.
7. UPDATES TO THIS POLICY
This Privacy Policy may be updated periodically. Any significant changes will be communicated via email or website notice. Continued use of our services after changes indicates acceptance.